Contact information
Contact Information
Last Updated: April 2026
At KamiDen, we are collectors first. If you have questions about a drop, need help tracking a package, or just want to make sure your figure is arriving safely, we are here to help.
How to Reach Us
Email:
The best way to get in touch with our support team is via email at support@kamidenstore.com. We aim to respond to all inquiries within 24 to 48 business hours.
Business Hours:
Our support team operates Monday through Friday, 9:00 AM to 5:00 PM (EST). We are closed on weekends and major US holidays.
Website:
kamidenstore.com
A Note on Our Operations
KamiDen is a brand built for the US market. Our logistics, support, and fulfillment operations are designed to serve collectors within the United States efficiently. While our corporate registration is based internationally, all customer-facing operations are tailored to ensure a seamless experience for our US community.
If you have any questions regarding an order, please include your Order Number in the subject line of your email so we can assist you faster.